Your privacy is our priority. This Privacy Policy sets out in detail how Pavilion 88 collects, uses, protects, and manages your personal information — in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Six core principles underpinning our user data protection
All data transmitted between your device and Pavilion 88's servers is protected with industry-standard 256-bit SSL encryption. Your login credentials, Touch 'n Go or DuitNow payment details, and personal data cannot be intercepted in transit.
Pavilion 88 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We only collect the data we need, obtain your consent, and ensure your rights as a data subject are fully respected.
Your personal data is never sold, rented, or shared with third parties for marketing purposes without your explicit consent. Your information is used solely for platform operations and to improve your user experience.
You have the full right to access, correct, and request the deletion of your personal data. Pavilion 88 provides a straightforward and responsive process for all data-related requests.
Your data is stored on servers protected by multi-layered firewalls, monitored 24 hours a day, and accessible only to authorised Pavilion 88 personnel. Our systems undergo regular security testing by independent cybersecurity experts.
You may opt in or out of any marketing communications from Pavilion 88 at any time. An unsubscribe option is available in every promotional email and through your account settings.
Important Note: This Privacy Policy forms part of Pavilion 88's Terms & Conditions. By registering for or using our platform, you consent to the data collection and processing practices described in this document. Please read it carefully.
This Privacy Policy ("Policy") is published by Pavilion 88, an online sports betting and casino platform operating under the domain pavilion88.click. It describes our privacy practices regarding the collection, use, storage, and protection of personal data belonging to users who access and use Pavilion 88's services.
Pavilion 88 respects the privacy of every Malaysian user who trusts our platform for their betting entertainment — whether placing bets on Malaysia Super League football, following BWF badminton matches, enjoying Live Casino games, or wagering on favourite e-sports titles like MPL Malaysia and VALORANT. Your trust is our most valuable asset.
This policy applies to all users who:
Legal Basis: This Privacy Policy is prepared and enforced in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, the primary legislation governing the processing of personal data in the context of commercial transactions in Malaysia.
Pavilion 88 collects various types of personal data based on the operational needs of the platform and the services we provide. The following are the categories of data we collect:
| Data Category | Example Information | Requirements |
|---|---|---|
| Registration Information | Username, password, phone number | Mandatory |
| Personal Identity | Full name, MyKad number, date of birth | Mandatory (KYC) |
| Contact Information | Email address, phone number | Mandatory |
| Financial Information | Digital wallet details (Touch 'n Go, GrabPay, DuitNow), bank name | Required for transactions |
| Verification Documents | MyKad copy, bank statement | For KYC |
| Optional Information | Favourite sports, preferred language | Optional |
In certain cases, Pavilion 88 may receive information about you from legitimate third-party sources, such as identity verification service providers for KYC purposes, or marketing affiliates to whom you have given consent to share your information.
Pavilion 88 only collects personal data for legitimate and necessary purposes. We do not collect data beyond what is required to operate our platform. The primary purposes for data collection are:
The data we collect is used responsibly and strictly for the stated purposes. Pavilion 88 will not use your data for any other purpose without first notifying you and, where required, obtaining your renewed consent.
Your data is used to allow you to log in to your account, place bets on Malaysia Super League or EPL football, access live casino games, enjoy online slots, and bet on your favourite e-sports. Without this data, we are unable to deliver our services safely and efficiently.
We use data about your betting preferences and habits to personalise your experience at Pavilion 88 — including showing you relevant promotions, recommending betting markets based on your favourite sports, and displaying content in your preferred language.
We may contact you via email or WhatsApp for purposes such as transaction verification, account security notifications, important service updates, and (with your consent) exclusive Pavilion 88 promotional offers.
Analytics & Improvement: Aggregated, anonymised usage data is used to understand how users interact with our platform. This information helps us make informed decisions to improve the user interface, platform speed, and the range of products we offer.
Pavilion 88 does not sell, rent, or commercialise users' personal data to any third party. However, in certain limited situations, we may need to share your data with:
We work with third-party service providers that help us operate the platform — including payment processors (gateways for Touch 'n Go, GrabPay, DuitNow, FPX), identity verification service providers, and technology infrastructure providers. All partners are bound by strict data protection agreements.
Pavilion 88 may be required to disclose user data to Malaysian authorities where mandated by law, court order, or direction from a relevant regulatory body.
In cases involving a serious threat to user safety or to prevent fraud, Pavilion 88 may share necessary information with law enforcement authorities.
Pavilion 88 will never ask you to share your bank account details or passwords via email, SMS, or WhatsApp. If you receive any such request claiming to be from Pavilion 88, please report it to us immediately as it is a fraudulent attempt.
The security of your personal data is a responsibility we take very seriously. Pavilion 88 implements a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or disclosure:
While we take all reasonable precautions, no data transmission or storage system can be guaranteed to be 100% secure. You also play an important role in keeping your account safe by using a strong password and not sharing your login credentials.
Pavilion 88 uses cookies and similar tracking technologies to enhance the user experience, analyse website traffic, and support platform functionality. Cookies are small text files stored on your device by your web browser.
| Cookie Type | Purpose | Retention Period | Status |
|---|---|---|---|
| Essential Cookies | Login verification, session security, core platform functionality | Session / 30 days | |
| Preference Cookies | Language, time zone, user display settings | 1 year | |
| Analytics Cookies | Understanding usage patterns, popular pages, and visit times | 90 days | |
| Marketing Cookies | Tracking campaign performance, personalising advertisements | 30 days |
You can control and manage your cookie settings through your web browser preferences at any time. Please note, however, that disabling essential cookies may affect the core functionality of the Pavilion 88 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by Pavilion 88. We are committed to respecting and facilitating the exercise of these rights.
Pavilion 88 is a platform exclusively restricted to individuals aged 18 and above. We do not knowingly collect or process any personal data from individuals under the age of 18.
If we discover that we have collected personal data from someone below the required age limit, we will take immediate steps to delete that data and close the account in question. Any remaining balance in that account will be returned to the legal guardian following a verification process.
If you know or suspect that someone under the age of 18 has registered or is using the Pavilion 88 platform, please contact us immediately at support@pavilion88.click. We will take prompt action to address the matter.
Pavilion 88 retains your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. Our retention policy is as follows:
Once the retention period expires, your data will be securely deleted or anonymised in a way that no longer identifies you.
Pavilion 88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, relevant legislation, or the services we offer.
When we make material changes to this Policy, we will:
Your continued use of the Pavilion 88 platform after any amendments take effect constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Pavilion 88 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:
Complaints to Authorities: If you are dissatisfied with how we have handled a request relating to your data, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the body responsible for overseeing PDPA 2010 compliance in Malaysia.
Under Malaysia's PDPA 2010, you have the following rights in relation to your personal data
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 business days.
If your personal data is inaccurate or incomplete, you have the right to request a correction. You can update your profile directly in your account settings.
You may request the deletion of your personal data, subject to any applicable legal retention requirements.
You have the right to object to the processing of your personal data for direct marketing purposes. An unsubscribe option is available in every promotional email.
You have the right to receive your personal data in a machine-readable format and to transfer it to another processor where applicable.
In certain circumstances, you have the right to request a temporary restriction on the processing of your data while your case is under review.
To exercise any of the above rights, please contact us at support@pavilion88.click
Answers to the most frequently asked questions about privacy at Pavilion 88
Register at Pavilion 88 with complete confidence that your privacy and personal data are protected to the highest standards. Enjoy football league betting, badminton, e-sports, and Live Casino safely and responsibly.
Bet responsibly. Learn more | 18+ only.